Dear Carphone Warehouse,
Thankyou for your concern in trying to contact me, one of your customers.
However if you check your records you will find that I did speak to you, on December 2nd. Back then I told you I was not interested in your offer, but the calls have continued, up to four times a day from three different numbers.
This is over the top, and to someone who has declined the offer simply abusive.
When I called each of the numbers back I found a message giving me the option to opt out of these offers. This I did not do as although I have told you that I am not interested in any offers at the moment, I do not wish to be cut off from any future offers.
But due to the constant badgering I have now registered my phone to stop your constant spam getting through.You have made a customer angry by your aggressive spamming. And someone who was open to future offers is now not open. It is about time you learnt something about customer service.
Here is the log of your calls:
| Carphone Warehouse spam | |||
| Date | Time | Your Number | |
| 02/12/2014 | 17:21:00 | 020 3701 9255 | |
| 19:08:00 | 020 3701 9255 | I answered and told you I was not interested in this offer | |
| 03/12/2014 | 09:47:00 | 0141 249 0495 | |
| 11:13:00 | 0141 249 0495 | ||
| 10/12/2014 | 09:28:00 | 0141 249 0495 | |
| 10:50:00 | 020 3701 9255 | ||
| 13:38:00 | 0141 249 0495 | ||
| 12/12/2014 | 13:32:00 | 0161 244 8135 | |
| 16:38:00 | 020 3701 9255 | ||
| 15/12/2014 | 14:56:00 | 020 3701 9255 | |
| 18:27:00 | 020 3701 9255 | ||
| 16/12/2014 | 11:54:00 | 020 3701 9255 | |
| 06:57:36 | 020 3701 9255 | ||
| 10:33:36 | 020 3701 9255 | ||
| 17/12/2014 | 14:28:00 | 0141 249 0495 | |
| 18/12/2014 | 11:46:00 | 020 3701 9255 | |
| 14:51:00 | 020 3701 9255 | ||
| 17:46:00 | 020 3701 9255 | ||
| 19/12/2014 | 10:45:00 | 0161 244 8135 | |
| 12:56:00 | 020 3701 9255 | ||
| 14:17:00 | 0141 249 0495 | ||
| 16:59:00 | 0141 249 0495 | ||
| 20/12/2014 | 10:05:00 | 0161 244 8135 | |
| 12:26:00 | 020 3701 9255 | ||
After that call 0n 20/12/2014 I phoned back on one of your numbers, 0161 244 8135 at 12:32 and registered my mobile phone number not to be called back.
Then at 13:38 I received another call from 020 3701 9255. Your abuse goes on.
Please note that I have no problems with any other part of your service, just your abusive spamming.
Yours, a disgruntled customer.
